Our standard shipping method is Canada Post Expedited Parcel Post. They are the only shipper that can deliver to every Canadian mailing address. Canada Post's E-Commerce solutions help us to get your package to you quickly and provide you with delivery tracking and email updates for your shipment. Most parcels will be received throughout major cities in Canada within 3 - 5 business days. For rural, remote or Atlantic Canada destinations, it may be an additional 2-3 business days. These are guidelines only and do not take into account possible potential delays caused by peak shipping periods like Christmas or by inclement weather like winter storms.
If you pay for your order by credit card, the tracking link will be accessible within the Paypal transaction record and a shipping notification email will be sent from Paypal to the email address attached to your Paypal account. If you pay for your order by e-transfer, the shipping notification email with the tracking link will be sent from Canada Post. If you don't receive a shipping notification or have difficulty accessing the tracking information, please send an email to email@example.com and we will send you the tracking information.
Your shipping cost is calculated and displayed at checkout based on your postal code. TIP: To see if you have room for additional products at your current shipping cost shown at checkout, continue shopping and add additional products until the shipping cost changes.
Understanding Canada Post Rates:
The shipping rates and calculations used by Canada Post are complex and varied. There are several rate codes within each province that apply to specific postal codes. The lowest base shipping rate for each province is based on 1kg weight (box included). For each additional .5kg the cost increases by an average of 70 cents depending on province and postal code. The weight is listed on each product to help you estimate your shipping weight.
$15.00 Off shipping is offered on orders over $125.00. Depending on the total weight of your order and the destination this may mean very little or free shipping. On qualifying orders this will appear as a discount 'Reduced Shipping - $15.00 that is deducted from the order total at time of checkout after the shipping option is chosen. This cannot be combined with other discounts.
Typical Shipping Cost Range for 1KG
- BC: $10.57 - $12.32
- AB, SK: $12.35 to $15.63
- NU, NT, YT: $13.78 - $17.56
- MB, ON: $13.78 - $17.56
- QC, PE, NB, NL, NS: $14.40 - $17.56
Note: The calculated shipping rates do not apply to isolated or remote communities served by Air Stage offices. An additional shipping cost invoice will be provided before finalizing your order.
If you are within driving distance of the Comox Valley, the 'Local Pickup' shipping option is available based on postal code. Once you finish the checkout process, you will recieve an email with address information and timeline for pickup.
If you will be in the area and want to pickup your order to avoid shipping costs and your postal code does not trigger the 'Local Pickup' option, just contact us and we will provide further instructions.
Note: some central and north Vancouver Island postal codes begin with the same postal code as mainland postal codes for Powell River, Squamish, Whistler, etc so these mainland postal codes will receive the 'local pickup' option where is it is not practical.